Thank you for your purchase of a ticket to experience Alien Rescue. Below are instructions on how to download and learn Resonite, and what to do on the day of the show.
If you are coming from Neos and want to use your old Neos account so that you can migrate over your avatars, worlds and inventory items, follow these instructions:**
It's recommended to start Resonite in desktop mode the first time to make typing, copying and pasting easier. After starting Resonite, first you select Register Account, here you must to use the same username as your Neos account, but your password and email can be different. Then it'll tell you that this username is reserved and that you need to enter your Neos password to continue, so at this point enter your old Neos password. After that, it'll ask you if you'd like to auto-migrate your content and if yes, which categories of content (easiest to just select all).
Please view the video tutorial for this process below:
Spend a few minutes exploring the Menu and User Interface. Explore your Cloud Home and practice interacting with things.
In the Contacts tab of the main menu, look for Jason (that’s me) and accept my Contact Request. Now that we’re connected, I’ll be able to send you an invitation to our world on the day of the show.
Our lobby will open 30 minutes before show time, and at that time I will send you an invitation to our world. Use the Contacts tab in the main menu, click on Jason, and you’ll see that I have sent you an invitation to join us in our world. Click ‘Join’.
Please note that it is much easier to fix technical problems the day before the show than 30 minutes before the show, since I and my staff will be busy onboarding a lot of people. I offer one-on-one Resonite help any time, so just reach out and we can set that up if you like.
Here is a quick tutorial video that shows me going through the basic steps:
Our MetaMovie Support Email: email@example.com
Ask for help on our Discord: https://discord.gg/Dbds7DJpYx
Learn more about Resonite on their discord: https://discord.gg/resonite
Alien Rescue is a cooperative live experience that requires everyone to work together. Please treat the cast and your fellow mission goers with kindness and respect.
Live performances in VR are new and experimental and things can and do go sideways. If you experience technical difficulties during the show like a frozen computer, a crash, low frame rates, or other problems, please understand that it just happens sometimes in this new and emerging art form. If you experience a major problem just reach out to us and we will reschedule or refund you. No-shows will not be refunded or rescheduled.